Certified Medical Administrative Assistant

The University of the Incarnate Word School of Professional Studies is offering an exciting opportunity for those interested in beginning a new career as a Certified Medical Administrative Assistant (CMAA). The CMAA training course prepares students to take the National Healthcareer Association (NHA) exam and enter the field of healthcare.

Medical administrative assistants have an expansive range of opportunities for employment. The skills learned through the NHA CMAA certification are essential to hospitals, physician offices, surgery centers, nursing homes, dental offices, home healthcare agencies, mental health facilities, insurance companies and consulting firms.

We realize work, life and family obligations can sometimes prevent individuals from attaining educational opportunities. With that in mind, we have tailored the program to fit the busy schedules required by family life and work.

As a CMAA, job duties may include some or all of the following tasks:

  • Answer office telephones
  • Greet patients and facilitate the check-in process
  • Maintain medical records (updating, filing, etc.)
  • Complete and fill out insurance forms
  • Handle office correspondence (e.g. mail and email)
  • Schedule patient appointments
  • Coordinate hospital admissions and laboratory services
  • Assist with billing and bookkeeping

The CMAA program offers students both theoretical and practical training. This program prepares students to take the Certified Medical Administrative Assistant examination through NHA.

Registration and Cost

To maintain a low student-to-faculty ratio, seating is limited. We will be accepting 20 applicants into this program.

2023 Session Dates-Online Course

March 9 - July, 2023, meets on Thursdays, 6 to 10 p.m.

May 13 - Aug. 5, 2023, meets on Saturdays, 8 a.m. to 2 p.m.


The total cost for this course is $4,100.

The cost includes all live instruction, and all course materials to include the CMAA (Certified Medical Administrative Assistant) exam. Our courses offer financial assistance with Texas Workforce Solutions, with Sallie Mae loans, payment plans and MyCAA.