Certified Medical Administrative Assistant
Medical Administrative Assistant Certification Training
Medical technology advancement has led to many healthcare practices increasingly relying on medical assistants to support office functions. Launch your new career in the healthcare industry and gain the skills necessary to provide administrative support in a medical setting. Prepare for the NHA’s Medical Administrative Assistant exam and be ready to enter the rapidly growing field of medical assisting in just three months.
A Certified Medical Administrative Assistant (CMAA) holds the key responsibility of ensuring the medical office environment runs smoothly and efficiently. They are skilled multi-taskers and help provide a positive, welcoming environment. CMAAs act as intermediaries between patients and medical providers — explaining doctors’ recommendations and instructions and answering questions.
As a CMAA, you will perform a variety of tasks requiring strong communication skills and the ability to work well as a member of a team. In this program, you will gain proficiency in office administration, clinical duties and the communication skills necessary for entry-level employment as a CMAA, including:
- Greeting patients and facilitating the check-in process
- Answering calls and scheduling appointments
- Maintaining electronic medical records
- Completing insurance forms
- Managing office correspondence
- Coordinating hospital admissions and laboratory services
- Assisting with billing and bookkeeping
Course Cost
The total cost of the CMAA course is $4,300.
The Certified Medical Administrative Assistant (CMAA) program offers students both theoretical and practical training through hands-on experience. This program prepares students to take the Certified Medical Administrative Assistant examination through NHA.
Course Overview
This LIVE-virtual synchronous 13-week program consists of 78 hours in the classroom and homework study time.
June 24, 2025 - Sept. 23, 2025
Tuesday/Thursday, 6 - 9 p.m.
No class July 3, 2025
Job Outlook for Certified Medical Administrative Assistants
The healthcare field offers one of the leading areas of opportunities for career growth today. Within healthcare, medical assistants are among the most in-demand professionals. The U.S. Bureau of Labor Statistics (BLS) estimates that job openings for medical assistants will increase 14% by 2033.
The average medical assistant salary is $42,000 per year, according to data from BLS.
What do medical administrative assistants do?
According to the NHA, medical administrative assistants primarily work in the “front office” of a medical practice or healthcare facility. Their duties may include coordinating practice correspondence, maintaining files, and scheduling appointments. Medical administrative assistant training programs can provide you with the skillset needed as a CMAA.
What’s the difference between a clinical medical assistant and a medical administrative assistant?
Clinical medical assistants primarily deal with clinical procedures and patient care, while medical administrative assistants oversee organizational tasks, such as scheduling, managing records and checking in patients.
Do medical administrative assistants need certification?
The healthcare environment thrives on professionalism, precision and dedication to patient welfare. Medical assistant certification may be required for many jobs. Earning a CMAA certification establishes a medical assistant as a caring, responsible professional who has undergone a study and assessment program to validate their credentials. The NHA estimates 75% of employers require or encourage certification for medical administrative assistants.
In what facilities do medical administrative assistants work?
Medical assistants commonly work in medical practices, such as physician offices, outpatient clinics and other healthcare facilities, according to the BLS.