New Students

New Student Checklist

  1. Register for classes on Cardinal Apps
    Log in to Cardinal Apps to access BannerWeb for course registration. You will need your alternate pin and recommended course info sent to you by email on how to register for classes. We strongly encourage you to get familiar with Cardinal Apps, a student portal that allows you to access Canvas, Degree Works and your UIW email account. To learn more about Canvas, view our Canvas Orientation for students.
  2. Submit all official transcripts
    Official transcripts from every institution attended are required. Failure to submit all transcripts within the next 16 weeks will result in a hold placed on your student account.
  3. Apply for Financial Assistance
    Use the Free Application for Federal Student Aid (FAFSA) form to apply for financial aid (grants, work-study and loans). You will need to create an FSA ID before starting the process. Visit the UIW Financial Aid website to learn more.
  4. New Student Orientation
    Sign-up for the New Student Orientation event that is available online or in-person.
  5. Review Resources
    Visit the SPS Learning Center page to view classroom locations and the Term Dates page to review the academic schedule. Below you will find additional information that will help you during your educational journey.

New Student Resources

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Financial Aid Guidebook

Read the SPS Financial Aid Guidebook to learn more about your award letter, financial planning, scholarships, loans and other financial assistance resources.

Financial Aid Application Process

Visit the SPS Financial Aid webpage to learn about the application process and important steps to complete.

Contact the Office of Financial Assistance

4301 Broadway, CPO 308
San Antonio, TX 78209
Telephone: (210) 829-6008
Fax: (210) 283-5053

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Student Financial Aid Responsibility Agreement

All students are required to accept the University of the Incarnate Word’s Financial Responsibility Agreement prior to registering each semester. The agreement outlines the financial terms and conditions associated with course registration.

Students will accept the Financial Responsibility Agreement at the time of registration by taking the following steps:

  • Once logged into Bannerweb (from Cardinal Apps), click on Student Services.
  • Go to Registration and click on select Term.
  • You will then be prompted to confirm agreement.

Students who do not accept the Financial Responsibility Agreement cannot complete the registration process.

Cardinal Mail

Our official means of communication is through your Cardinal email account, where you will be sent documents such as balance notifications (e-Bill notifications), payment and account reminders, and receipts.

When sending us an email, please include your Student ID number (not your SSN) and your phone number to help us access your account and better assist you.

Installment Plans

Payment Options

  • Pay in full by the first day of the semester.
  • Enroll in a payment plan that requires a $50 enrollment fee through the online ePayment Center accessed through Cardinal Apps.

Please note: You must be enrolled to set-up a payment plan. There is a late fee of $75.00 per month applied on the 10th of each month.

Steps to Enroll in an Installment Plan

  • Login to Cardinal Apps and access the UIW ePayment Center.
  • At the UIW ePayment Center, find the Installment Payment Plans box located in the middle of the right column.
  • Click on Enroll in the “current term” Monthly Payment Plan.

Enrollment Dates

  • Summer I and II Installment Plan: Students must enroll before the 25th to be eligible for the installment due on the following 1st of the month.
    Example: Enroll on 4/19/2019, First Installment is 5/1/2019.
  • Fall Installment Plan: Students must enroll before the 25th to be eligible for the installment due on the following 1st of the month.
    Example: Enroll on 7/19/2019, First Installment is 8/1/2019.
  • Spring Installment Plan: Students must enroll before the 25th to be eligible for the installment due on the following 1st of the month.
    Example: Enroll on 12/19/2019, First Installment is 1/1/2020.

Please note: In the event you enroll after the first enrollment date, your first payment will be due on the first day of the next month. Example: If you enroll on 4/26/19, your first installment is due 6/1/2019.

Health Insurance

Once a student reaches full-time status, they will automatically be enrolled in the UIW health insurance plan. The policy fee will be reflected on the student bill. Students who currently have health insurance will have the opportunity to submit a waiver to have the fee removed. If you will not be utilizing the UIW Student Health Insurance, please bring proof of insurance to the New Student Orientation to opt-out of the health insurance policy.

Insurance Waiver Deadlines

  • Annual/Fall Semester: Waiver is valid for fall, spring and summer
  • Spring/Summer Semester (new/transfer students only): Spring/summer waiver will not be available for returning students.
    Refer to the academic calendar for deadline dates.

Insurance Waiver Process

  1. Visit the Business Office Health Insurance page located at the bottom of the left-hand navigation panel on the Business Office website.
  2. Click on the Health Insurance Waiver link on the Business Office Health Insurance Page.
  3. Find Enroll/Waive located on the third party student health insurance page.
  4. Click on the New Students-Waive button to complete the waiver:
    • Print the confirmation page with a confirmation number.
    • You will receive an email from our third-party student health insurance provider stating your waiver is pending. You may receive an email from our third-party student health insurance provider requesting additional information if needed.

1098-T Tax Information

The Business Office will produce your 1098-T student tax information electronically via the UIW ePayment Center by the deadline of January 31.

Business Office Frequently Asked Questions

View/download the Business Office FAQs sheet (pdf) for helpful information.

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Help Desk Services

Help Desk personnel are located on the lower level of the Student Engagement Center (SEC). Students and faculty may bring their laptops to the front desk for diagnostic; services and minor troubleshooting.

When to Call the Help Desk

Call the Help Desk submit a ticket when you have technical troubles or need service with:

  • Computer hardware
  • Software
  • Email
  • Blackboard
  • Cardinal Apps
  • Username and password
  • Classroom and meeting room technology
  • Network and more

24/7 Help Desk

After daytime work hours, there is a 24/7 Help Desk Service that the UIW community can call to report problems and to seek assistance.

Contact the Help Desk

On-campus phone extension: 2721
Telephone: (210) 829-2721

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The Military and Veteran Center assists UIW students using educational benefits under the Department of Veterans Affairs (VA) Educational Assistance Programs in the pursuit of their educational goals.

Start Your Benefits

Visit the Start My Benefits page for instructions and the FAQs page for VA certification requirements, tuition, billing and resources.

Contact the Office of Veterans Affairs

Student Engagement Center
Level 3, Room 3021
Telephone: (210) 832-5651

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Start planning your career path as a student using services and tools provided by Career Services.

Services Offered

  • Resume Review
  • Cover Letter Review
  • Mock Interview
  • Career Assessment
  • Job Search
  • Career Consulting
  • Career Fairs
  • Professional Development Workshops


Handshake is a recruiting platform connecting UIW students to top tier companies. You will be able to:

  • Search and apply for part-time and full-time jobs and internships.
  • Connect with employers, students and alumni.
  • Register for Career Services events.
  • Schedule appointments with career advisors.

Career Events

Visit the UIW Career Services events page to view upcoming events.

Contact Career Services

The Career Services office is located in the Student Engagement Center, Suite 3030.

Telephone: (210) 829-3931
UIW Career Services website

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All undergraduate students must have documented 45 hours of community service to apply for graduation. The primary motivation with community service is to improve the quality of life for others and to develop leaders who promote social justice. Service activities done in connection with being a student at UIW include the following elements:

  • Helping meet community needs
  • Done out of concern for the well-being of the community
  • Learning about civic responsibility

The Ettling Center

The Ettling Center for Civic Leadership and Sustainability is a partnership between the University of the Incarnate Word and CHRISTUS Health, with an initiative guided by the principles of Catholic Social Teaching.

Explore Community Service Opportunities

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The University of the Incarnate Word is committed to providing a supportive, challenging, diverse, and integrated environment for all students.

In accordance with Section 504 of the Rehabilitation Act of 1973, Subpart E and Title III of the Americans with Disabilities Act, the University ensures accessibility to its programs, services and activities for students with documented disabilities.

Accessibility is accomplished through the provision of a wide variety of services tailored to each student's documented needs and strengths.

To qualify for services, the student must provide the Office of Student Disability Services with the appropriate documentation of his or her disability at the time services and/or accommodations are requested.

Registering with Student Disability Services

Visit the Student Disability Services website to view detailed instructions on how to register for disability services.

Contact Student Disability Services

Administration Building, Suite 51
4301 Broadway, CPO #295
San Antonio, TX 78209
Office Phone: 210-829-3997