SPS Student Services Team

The UIW School of Professional Studies Student Services team is here to help you succeed during your educational journey. Our advising team will guide you from the start of your associate, bachelor's, master's and doctoral degree through your graduation. While our student success team will provide guidance on tutoring, career services and outreach for community services.

Meet with an Academic Advisor One-on-One via Zoom

This service is available 1 - 3 p.m., Monday - Friday.

Join Via Zoom

Schedule an appointment Monday-Friday, 8 a.m. - 5 p.m. Complete and submit the Advising Appointment Request form.

For immediate service outside of the Virtual Advising Counter hours, you may contact (210) 702-2402 or send an email to eapadvising@uiwtx.edu.

Meet the Team

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Jessica Parra

Director of Student Services
Phone: (361) 888-5670
Email: jbparra@uiwtx.edu

Jessica was born in Falfurrias, Texas but was raised as an Army dependent traveling from El Paso to Germany before finally reaching Corpus Christi, Texas. She graduated from Texas A&M Corpus Christi with her bachelor's in communications and master's in public administration. Her career as an administrator in higher education began 22 years ago working with military and adult learners.

For me, at UIW, the WORD is Support. At the University of the Incarnate Word, supporting each other is a fundamental form of service. Having been an adult learner, raising a family and working full time, I understand the struggle of making education a priority. Often decisions about life come before the decision to sit down and study. It is why I advocate constantly for professional learners in higher education. Whether it is the struggle of family life, the burden of a full-time job or the difficulty in understanding the information in your courses, UIW provides many avenues to support the professional learner. Every student is an opportunity for us to provide the support we valued as we were students going through college. Give us the opportunity to support you through your educational endeavors and allow us to welcome you to our nest!

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Dr. Tina Siller

Associate Director of Advising and Tutoring Services
Phone: (210) 283-6419
Email: tsiller@uiwtx.edu

Dr. Tina Siller is from San Antonio, Texas and has over 20 years of experience in education. Dr. Siller earned her Ph.D. in Education specializing in Organizational Leadership and Adult Education from the University of the Incarnate Word. She is experienced in student services, academic affairs, alumni outreach, strategic enrollment management and data quality. Dr. Siller is a strong proponent for excellence in higher education and community standards. One of her goals is contributing to the education to workforce pipeline.

For me, at UIW, the WORD is Fortitude. This important trait represents the ability to take your knowledge and experience and harness it into something meaningful, impactful, and lasting. Pursuing a degree requires a level of sacrifice, endurance, and mental toughness to achieve a set goal. The ability to have a vision of where you want to be, set a goal, work toward it, and achieve it is very powerful. My calling, and that of UIW faculty and staff, is to serve our students in a manner that helps them navigate their academic journey and achieve their goals.

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Valerie Vargas

Senior Advisor | DBA and Graduate Students
Phone: (210) 805-3043
Email: vjramos@uiwtx.edu

Valerie received her Bachelor of Arts in Human Resources from the University of the Incarnate Word, as well as a Master of Arts in Administration, and a certificate in religious studies. She has been advising for the School of Professional Studies for over ten years. She believes education should be available to all who seek it, no matter their age. Valerie is a wife and a mother of four who enjoys spending time with family and friends.

For me, at UIW, the WORD is Understanding. I have been part of the Incarnate Word family since 2005 when I first began my undergraduate degree at the age of 30. I was a non-traditional student with a full-time job and a family while attending classes on the Broadway campus. I transferred to the School of Professional Studies to complete my degree as the flexibility fit like a glove for someone like me. I found myself amongst peers who understood the struggles of returning to school with personal and professional responsibilities. I found that same understanding in the faculty and staff, giving me a sense of belonging and acceptance. In fact, I loved the understanding environment so much that I became part of the staff in 2009 and have been here ever since. I understand where you are because I’ve been there. We are here for you and want to see you succeed. I want you to experience the same joy I did when I walked the stage with my bachelor's and master's degrees. You can do this and we will all be here to support you through your journey. You are a part of the UIW family forever!

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Christina Rollison

Academic Advisor II
Phone: (210) 805-3080
Email: rollison@uiwtx.edu

Christina Rollison is from San Antonio, Texas, and has been part of the Incarnate Word family since high school. Graduating from Incarnate Word High School and then earning a Bachelor of Fine Arts in Photography at the Broadway campus in 2015, and finally a Master of Arts in Applied Administration with the School of Professional Studies. She works as an artist outside of the office in a variety of mediums. Christina hopes to provide students support as they pursue their passion and goals.

For me, at UIW, the WORD is Community. I have been part of the Incarnate Word family since high school. When I returned as adult learner to the Broadway campus, I was apprehensive about the type of experience it would be. However, quickly I was again part of a community. Fellow students of all ages, staff, instructors, advisors and so many more filled my time as a student and made the experience amazing. In my role, I hope to share that sense of community with those that I interact with. Community is part of why we welcome all Cardinals to the Nest!!

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Robert Barclay

Academic Advisor II
Phone: (210) 805-3602
Email: rbarclay@uiwtx.edu

Robert Barclay is an Academic Advisor II specializing in Military Programs at the School of Professional Studies. He is a Veteran of both the U.S. Air Force and the U.S. Army; he holds a Bachelor of Science in Management, a Bachelor of Science Business Administration - Accounting and a Master of Business Administration. He has served in various roles in higher education for approximately twenty years and sincerely enjoys the opportunity he has been given to assist students in achieving their academic goals.

For me, at UIW, the WORD is Perseverance. Throughout my life, I have had to learn that there are no effortless ways to succeed and that carried from my youth well into my professional career. It is always about applying what you have, what you know and what you learn in just such a way that you can find the best way forward. When I attended college, both during and after my service, the extra work it took to hit those grades while still maintaining a professional and family life was stressful at the best of times and utterly overwhelming at the worst, but through discipline and understanding, I was able to keep it together and continue forwarding my education much further than I’d have ever expected.

Now, at UIW, each chance I get to pay that effort forward is another opportunity to see others succeed and feel that gratification that I had. We are here to help you find that strength and push further: Find that strength, and we will be there every step of the way to assist you.

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Kelly Wilson

Academic Advisor I
Phone: (210) 829-2766
Email: mobley@uiwtx.edu

Kelly Wilson was born and raised in the San Antonio, Texas area and is an Incarnate Word High School alumna. She graduated from Baylor University with a Bachelor of Arts in Anthropology in 2009 and from the University of Houston with a Master of Education in Higher Education Administration in 2014. She loves traveling, being outdoors, coffee dates, 90’s music and spending time with her husband and son. She looks forward to helping each and every one of her students through to graduation.

For me, at UIW, the WORD is  Consistency. Having been an adult learner myself while also trying to juggle a full-time career and a new family was demanding. But, I kept telling myself that time passes and I might as well be working towards a goal in the midst of the chaos. I am a listener, an engager and a motivator. My students trust that I advocate for them and make sure they are getting the best quality care that I can provide. I am not only an advisor, but a mentor, a coach and sometimes a therapist all wrapped in one! I genuinely have my students' best interest at heart and I strive to make them see that they can achieve anything they put their mind to even with all the obstacles they face. As long as your education is a priority, and you remain consistent, you WILL persist to the end and walk that stage. Can’t wait to see you there!

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Melissa Flores

Academic Advisor I
Phone: (210) 805-3083
Email: msifuen1@uiwtx.edu

Melissa was born and raised in Eagle Pass, Texas, and  is a class of 2003 graduate from Eagle Pass High School. In 2003, she moved to San Antonio and began her undergraduate studies with the University of the Incarnate Word on the Broadway campus graduating in May 2009 with a bachelor’s degree in Interior Environmental Design. In May 2015, she graduated from the University of the Incarnate Word School of Professional Studies with a master’s degree in Communication Arts. She has been supporting students at UIW since 2009.

For me, at UIW, the WORD is Home. Having been an on-campus student, meeting my husband through UIW, and now being an employee has helped to keep me part of the Cardinal Community over the years. I am a firm believer in continuing education and having been an adult learner myself with two small kids and a full-time job, I understand the importance of flexibility. During your time with the School of Professional Studies you will find opportunities to have a school schedule that will fit into your daily routine and allow you to network with other adult learners.

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Mary Banfield

Academic Advisor I
Phone: (210) 283-6372
Email: mbanfiel@uiwtx.edu

Mary received her Bachelor of Arts in Business Administration from Saint Leo University and a Master of Science in Organizational Development and Leadership from the University of the Incarnate Word. She is an Academic Advisor at the School of Professional Studies. She believes education is the gateway for the future, for tomorrow belongs to all who prepare for it today.

For me, at UIW, the WORD is Patience. Being a nontraditional student myself and having a servant’s heart, patience is a virtue. I believe one of the most important qualities that an advisor should have is patience. I can listen constructively, attempting to hear all aspects, when students express problems or concerns. I find great joy in doing what is best for my students while they strive to reach a higher education goal. I love that I can provide a service that will potentially offer a better quality of life. Patience is the foundation of a good education. Welcome to the UIW family, I look forward to seeing you at graduation!

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Cynthia Garcia

Academic Advisor I
Phone: (210) 829-3889
Email: cgarcia8@uiwtx.edu

Born and raised in San Antonio, Cynthia is an Incarnate Word High School Alumna Class of ’83. She then graduated with her Bachelor of Arts in Administration in 2013 and finally her Master of Arts in Administration in Applied Administration in 2019 from the University of the Incarnate Word. She has worked with students for more than eight years through the Rosenberg School of Optometry and School of Professional Studies. Cynthia has two sons, Colton, who graduated from UIW in 2016 and is an SAPD officer, and Michael, who is a junior at UIW majoring in Cyber Security. She loves spending time with her family fishing in Rockport. Cynthia believes in not waiting until tomorrow to do what you can do today and that education will open doors for a prosperous future.

For me, at UIW, the Word is Thrive. When I applied at the School of Professional Studies to pursue my education, I knew it was the right decision for me. During my eight years at UIW, I was able to juggle family life, work life and college life to successfully graduate with both a Bachelor’s degree and a Master’s degree. Having an excellent education is the first step to a successful career. I love being part of the UIW Cardinal Community and helping students achieve their dreams. Here at the School of Professional Studies, we will help you thrive in our nest and guide you along the way through graduation.

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Jessica Gallardo

Student Success Advisor
Phone: (210) 283-6364
Email: jegallar@uiwtx.edu

Jessica Gallardo was born and raised in San Antonio, TX. She received her Associate of Arts in Liberal Studies from Northwest Vista College, a Bachelor of Arts in Psychology from the University of Texas at San Antonio and a Master of Education specializing in Student Services in Higher Education from the University of the Incarnate Word. She has over eight years of experience in student affairs ranging from admissions and registrar to career services and academic advising. During her free time, Jessica enjoys binge-watching her favorite shows, eating sushi dinners and spending time with family.

For me, at UIW, the Word is Trust. As a first-generation student, I understand the importance of transparency. My philosophy as a higher education professional is to always put the needs of the student first. I am committed to helping every student benefit from all the resources that the UIW School of Professional Studies has to offer. With open and honest communication, I vow to build a trusting and collaborative relationship with students. My passion is to motivate and lead you down a successful college path. I look forward to helping you conquer your educational journey!